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Frequently Asked Questions

These are some of the most Frequently Asked Questions we have received over the years. Please look them over and get caught up on how to have the most successful event possible.

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Do you offer food tastings?
Yes, we offer one complimentary tasting to our clients who have placed a deposit. For those who have not placed a deposit, we charge a tasting fee of $75 that will be refunded or waived if you choose to place a deposit to reserve your date.

When do you need a deposit?
We only need a deposit if you require us to reserve a date for your event. We always suggest to our customers that they should have reserved the date for their party yesterday to ensure availability.

Do You Take Credit Cards?
We will accept a Credit Card for deposits, however we do not take credit cards for balances.

How much do you require for a deposit?
We require a 1/3 of the catering total up front as a deposit in order to reserve your date. Unfortunately we cannot make any exceptions. We can however distribute that deposit over a 2-3 month period.

When is the balance due?
The balance is due no later than 10 business days prior to the event in cash or certified funds.
Do you have any hidden fees ie. Tax, gratuity, etc.?
We do not have any hidden fees! We do charge a normal sales tax and a gratuity for our team.

Is your service based on any time limit?
Yes and no. We base the event service on 9 hours. 2.5 hours for set up, 6 hours for party time, and 30 minutes for clean up. Each additional hour is charged at $400. Any travel time over 40 minutes is charged at $400.

Can you customize our menu?
Yes absolutely! We specialize in tailoring each event to each customer.

Do you Offer Children’s menu? Are they cheaper?
Yes, we can do children’s menus for you. Depending on the situation this may be less expensive or may cost an additional fee.

What about offering a vegetarian option?
Definitely, but please bear in mind that each additional special option for your guests will be an additional $1.00 Per/Person (for sit-Down Service)

Are Linens included in your Full-Service Menus?
Yes, we include Linen Napkins in any one of our standard colors and 120” (floor length) tablecloths in white, ivory and black are included with the wedding package. Any specialized colors and fabrics are also available for an additional rental cost.

Can Linens be picked up or dropped off early for my event?
Yes, we can arrange this. If linens need to be delivered early there is a minimum $50 charge. If you would like to arrange to pick them up there is no charge.

Do you give out references of past clients?
Yes, we have a number of past clients very willing to do this. However, in order to protect and respect their privacy, we reserve this service for those who are earnestly seeking our services (i.e. ready to place a deposit if they like what they hear).

Do you offer rentals?
Yes, we are happy to arrange this for you. We simply transfer the cost of rentals over to you plus 10% service charge.

What areas do you serve?
We can service all of southern California including; Orange County, Riverside county, San Bernardino County, Los Angeles County, Southern Ventura County, Simi Valley, San Fernando Valley. Of course every situation is unique, so please call to discuss details.

Where are you located?
Our central office is in San Dimas, CA. We can meet here (by appointment only) or we can set up an appointment to meet at another location closer to you.

Is your Kitchen health inspected?
Yes, and meets all other state, county and city requirements.

Are you insured?
Yes. A certificate of insurance can be provided to customers with a reserved date or for respective venues who may require it.

Do you need a full kitchen at the event venue/ What do you need?
No, Your whole menu can prepared off site at a fully licensed commercial kitchen. We can cook on site as well if the venue will allow. At the actual event site, we will need at least a prep area with trash, water, electricity, counter/table space and some kind of privacy. If the venue does not provide these things then you the host are responsible to provide these things (usually through a rental co.). We will be happy to help you arrange what will be needed for your event from said rental company.